Click Privacy Statement

1. Information we collect

• Account information, such as your name, email address, organization, account identifiers, and authentication information.
• Billing and subscription information, where applicable, such as your plan, subscription status, billing identifiers, and transaction details. Our payment provider processes payment-card information; Click does not receive complete card numbers.
• Service content, such as agent instructions, messages, files, tool requests and results, and other content you provide or generate through the Service.
• Credentials, including API keys and other credentials you provide to connect models, tools, or services.
• Usage and technical information, such as the tools used, timestamps, outcomes, diagnostic logs, client or browser information, and connection and security data.
• Website analytics, including website and dashboard page visits, browser and device information, referral domains, and anonymous visitor and session identifiers. We use PostHog to count visitors and replay interactions on website and dashboard pages, such as clicks and scrolling. Form inputs and dashboard text are masked; account details, credential dialogs, customer records, conversations, and event payloads are excluded from recordings. Authentication pages, URL query strings, and session identifiers in page URLs are excluded from analytics.
• Communications, including messages you send us for support, product questions, or feedback.

2. How we use information

We use information to:

• provide, authenticate, operate, and maintain the Service;
• run agents and connect them to models, tools, and services;
• manage accounts, subscriptions, and billing, where applicable;
• respond to support requests and product feedback;
• troubleshoot problems, monitor performance, prevent abuse, and protect the Service;
• understand usage and improve Click; and
• comply with law and enforce our agreements.

Our team may access Service content as needed for onboarding, support, troubleshooting, and improving the Service.

3. We do not sell or monetize user data

Click does not sell, rent, or broker personal information or Service content. We do not use it for targeted advertising.

4. When information is shared

We may share information only as reasonably necessary:

• with identity, payment, hosting, database, analytics, security, support, and other infrastructure providers that help us run the Service;
• with AI model providers, tool providers, and other services as needed to run your agents or carry out requested actions; their own terms and privacy practices may also apply;
• to comply with law, legal process, or valid government requests, or to protect rights, safety, and the integrity of the Service;
• in connection with a financing, acquisition, merger, sale, or other business transaction, subject to appropriate confidentiality protections; or
• when you direct us to share information or give consent.

We may also share aggregated or de-identified information that does not reasonably identify you or your organization.

5. Service content and retention

We retain account information, Service content, and usage records for as long as reasonably needed to provide, maintain, secure, and improve the Service, comply with legal obligations, and resolve disputes.

When information is no longer reasonably needed, we delete or de-identify it. Some information may remain temporarily in backups, security records, or other systems until it is overwritten in the ordinary course, and we may retain information when required by law or needed to establish, exercise, or defend legal claims.

Provide API keys and other credentials only through the Service's designated credential settings or API endpoints. Do not include secrets in agent messages or uploaded files. Do not submit payment-card or bank-account numbers, government identification numbers, protected health information, or other highly sensitive regulated information.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use the Service carefully and protect your account credentials.

7. Your choices and rights

You may request updates to account and subscription information by contacting us. You may also ask to access, correct, or delete personal information by contacting us. We may need to verify your identity and may retain information where permitted or required by law.

Depending on where you live, you may have additional privacy rights. Click does not sell personal information or share it for cross-context behavioral advertising.

8. International use

Click and its service providers may process information in the United States and other countries. Those countries may have different data protection laws from your country of residence.

9. Children

The Service is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children under 18.

10. Changes to this statement

We may update this Privacy Statement as the Service evolves. We will post the updated version here and change the “Last updated” date. If a change is material, we will provide additional notice when reasonably appropriate.

11. Contact us